Terms of use

Who provides Maxi

Maxi is provided by Jan Vančák (IČO 87592193), registered at Na Pančavě 530, 538 51 Chrast, Česká republika. You can reach us at czechspeed1337@gmail.com.

What Maxi is

Maxi is a private journal with an AI companion for reflecting on how you are: conversations, guided topics, journal notes, mood check-ins and the patterns drawn from them.

Maxi’s replies are written automatically by an AI model from DeepSeek or Groq, not by a person. Nobody reads or approves a reply before you see it.

What Maxi is not

Maxi is an AI. It is not a psychologist, psychotherapist, doctor or any other licensed professional, and talking to it is not therapy.

Maxi does not diagnose, treat or prevent any illness, and it does not replace professional care. Its replies can be wrong, incomplete or unsuitable for your situation. Do not rely on them alone for decisions about your health, safety, money or legal matters.

Maxi is not an emergency service and cannot respond to a crisis. If you are in danger, or might hurt yourself or someone else, call your local emergency number now — 112 works anywhere in the EU. The app lists helplines under Settings → Crisis resources.

Who can use Maxi

You must be 18 or older. An account is for one person; keep your sign-in details to yourself and tell us at czechspeed1337@gmail.com if you think someone else has used your account.

Free replies and memberships

A new account comes with a one-time number of free AI replies, shown in the app. They do not renew.

A membership is a subscription that renews every month. Each plan includes a number of AI replies per billing period; the app shows it before you buy. A reply counts only when it reaches you — a reply that fails to arrive is not counted.

Unused free replies do not carry over into a membership, and unused replies of a plan do not carry over into the next billing period.

Features marked as coming soon are not part of any membership until they are actually available in the app.

Payment, renewal and cancellation

Memberships are bought through the App Store or Google Play. The store takes the payment, shows the price in your currency before you confirm, and charges your store account.

A membership renews automatically at the end of each billing period unless you turn off automatic renewal at least 24 hours before the period ends. You manage and cancel it in your store account: on iPhone in Settings → your name → Subscriptions, on Android in Google Play → Payments & subscriptions. A cancellation takes effect at the end of the current period, and you keep your membership until then.

Deleting your Maxi account does not cancel a subscription — only you can, in your store account.

Refunds are handled by Apple or Google under their own policies, which include your statutory rights as a consumer. If a price changes, the store tells you in advance and you can cancel before the new price applies.

Your content

What you write in Maxi stays yours. You allow us to store and process it only as far as needed to run Maxi for you, as the privacy policy describes — including sending it to the AI provider to write a reply.

We do not sell your content, do not use it for advertising and do not train any AI model of our own on it. You can export or delete it at any time from Settings.

Fair use

Do not use Maxi for anything illegal, to harm or harass anyone, or to create content that sexualises minors or promotes violence.

Do not try to break, overload, copy or reverse-engineer Maxi, get around reply limits or membership checks, access it by automated means, or resell access to it.

If an account is used in these ways, we may limit or suspend it. Where we can, we tell you first and explain why.

Reporting a reply

If a reply is harmful, inappropriate or wrong, tap the small flag under it and choose Report response. Reports go to the people who run Maxi, not to the AI, and help us correct what went wrong.

Availability and changes

We work to keep Maxi available and working, but we cannot promise it will never be interrupted or free of errors. We may change, add or remove features. If a change substantially reduces what a paid membership includes, we tell you in advance, and you can cancel.

Ending

You can stop using Maxi at any time and delete your account and data in Settings → Account → Delete account and data.

We may close an account after a serious or repeated breach of these terms. If we close Maxi altogether, we tell you in advance and you can export your data first.

Liability

Nothing in these terms limits liability that the law does not allow to be limited — in particular for harm caused intentionally or by gross negligence, for injury to life, body or health — or takes away your statutory rights as a consumer.

Beyond that, and as far as the law allows, we are not liable for decisions you make on the basis of an AI reply, or for losses caused by interruptions we could not reasonably prevent.

App Store

If you downloaded Maxi from the App Store, these terms are between you and Jan Vančák (IČO 87592193), not Apple. Apple is not responsible for Maxi or its content and has no obligation to support it. Apple’s standard Licensed Application End User License Agreement applies to your use of the app as well.

Law and disputes

These terms are governed by Czech law. If you are a consumer living in another EU country, you also keep the protection of the mandatory consumer law of that country, and you can bring a claim in its courts.

If we cannot resolve a complaint together, consumers can turn to the Czech Trade Inspection Authority (Česká obchodní inspekce, www.coi.cz), which handles out-of-court consumer disputes.

Changes to these terms

If these terms change, the new version appears here with a new date, and the app tells you before the change takes effect. If you do not agree with it, you can stop using Maxi and cancel your membership.